Privacy policy

Effective Date: March 25, 2026

Cryptic Cult (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our site, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

Name
Email address
Shipping and billing address
Payment information (processed securely by third‑party payment processors; we do not store full card details)
Order details
Messages sent to us (e.g., customer support emails)

B. Information Collected Automatically

When you browse our site, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Cookies and tracking technologies

This helps us improve site performance, security, and user experience.

C. Information from Third‑Party Services

We may receive information from:

Payment processors (e.g., Stripe, PayPal)
Print‑on‑demand partners (for order fulfillment)
Analytics tools (e.g., Google Analytics)
Advertising platforms (e.g., Meta, TikTok)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order
Provide customer support
Improve our website and services
Prevent fraud and maintain security
Send marketing emails (only if you opt in)
Comply with legal obligations

We never sell your personal information.

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business:

A. Print‑on‑Demand & Fulfillment Partners

To produce and ship your order.

B. Payment Processors

To securely process payments.

C. Service Providers

Such as:

Email marketing platforms
Analytics tools
Website hosting providers

D. Legal Requirements

We may disclose information if required by law, to protect our rights, or to comply with legal processes.

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality
Analyze traffic
Personalize content
Support advertising and retargeting

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Maintain business records
Comply with legal obligations

You may request deletion of your data unless we are required to retain it for legal or operational reasons.

6. Data Security

We implement reasonable technical and organizational measures to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights (Depending on Your Location)

You may have the right to:

Access the personal data we hold
Request corrections
Request deletion
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us at info@crypticcult.com.

8. Children’s Privacy

Our website is not intended for individuals under 13.
We do not knowingly collect information from children.

9. International Customers

If you are outside the United States, your information may be transferred to and processed in the U.S.
By using our site, you consent to this transfer.