Terms of service

Effective Date: March 25, 2026

Welcome to Cryptic Cult. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.

1. Overview

Cryptic Cult (“we,” “us,” “our”) operates the website and online store. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms.

If you do not agree with any part of these Terms, you may not access the website or use our services.

2. Eligibility

You must be at least 18 years old to use this site or make a purchase. By using our site, you represent that you meet this requirement.

3. Products & Availability

All items are made‑to‑order through our print‑on‑demand partners.
Product colors, textures, and sizing may vary slightly due to screen differences and manufacturing processes.
We reserve the right to discontinue products at any time.
We may limit quantities or refuse orders at our discretion.

4. Pricing & Billing

Prices are subject to change without notice.
We reserve the right to correct pricing errors at any time.
By placing an order, you authorize us and our payment processors to charge your payment method for the full amount.
Fraudulent or suspicious orders may be canceled or refused.

5. Order Processing & Production

Because we use print‑on‑demand suppliers:

Production begins immediately after an order is placed.
Production times vary by product and supplier.
Items in the same order may ship separately.

6. No Cancellations

All sales are final.
We do not accept cancellations once an order is placed.

Orders enter automated production instantly and cannot be modified, canceled, or refunded.

7. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

Shipping times are estimates and not guarantees.
We are not responsible for delays caused by carriers, customs, or external factors.
Once a package is marked “delivered,” responsibility transfers to the customer.
Customers are responsible for providing accurate shipping information.

8. Returns, Refunds & Replacements

Because all items are made‑to‑order:

We do not accept returns or exchanges for size issues, color variations, or buyer’s remorse.
Refunds to the original payment method are not offered.
Verified damaged or defective items may be eligible for replacement or store credit.
Claims must be submitted within 3 days of delivery with photo/video evidence.

Full details are available in our Returns Policy.

9. Accuracy of Information

We strive for accuracy, but:

Product descriptions, images, and information may contain minor errors or omissions.
We reserve the right to correct any inaccuracies at any time.

10. Prohibited Uses

You may not use our site or products for:

Illegal activities
Harassment, abuse, or harm
Uploading malicious code
Violating intellectual property rights
Attempting to bypass security features

We reserve the right to terminate access for violations.

11. Intellectual Property

All content on this site—including designs, graphics, text, product names, and branding—is the property of Cryptic Cult and protected by copyright and trademark laws.

You may not reproduce, distribute, or use our content without written permission.

12. Third‑Party Services

Our store uses third‑party providers for:

Payment processing
Print‑on‑demand production
Shipping and logistics
Analytics and marketing tools

These providers have their own terms and privacy policies. We are not responsible for their actions.

13. Limitation of Liability

To the fullest extent permitted by law:

Cryptic Cult is not liable for indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the amount paid for the product in question.
We are not responsible for delays, losses, or damages caused by carriers or third‑party services.

14. Indemnification

You agree to indemnify and hold Cryptic Cult harmless from any claims, damages, or expenses arising from your use of our site or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict‑of‑law principles.

Any disputes shall be resolved in the appropriate courts located in Florida.

16. Changes to Terms

We may update these Terms at any time.
Changes take effect immediately upon posting.
Your continued use of the site constitutes acceptance of the updated Terms.