The Covenant — Return Policy — Cryptic Cult
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--ink: #0d0a0e; --parchment: #f5f0e8; --gold: #c9a84c; --gold-light: #e8d5a3;
--border: rgba(201,168,76,0.2); --border-hover: rgba(201,168,76,0.5);
--muted: rgba(245,240,232,0.55);
}
body { background-color: var(--ink); color: var(--parchment); font-family: 'Cormorant Garamond', Georgia, serif; min-height: 100vh; overflow-x: hidden; }
body::before { content: ''; position: fixed; inset: 0; background-image: radial-gradient(1px 1px at 18% 22%, rgba(255,255,255,0.3) 0%, transparent 100%), radial-gradient(1px 1px at 82% 12%, rgba(255,255,255,0.25) 0%, transparent 100%), radial-gradient(2px 2px at 72% 38%, rgba(201,168,76,0.15) 0%, transparent 100%); pointer-events: none; z-index: 0; }
.container { position: relative; z-index: 1; max-width: 780px; margin: 0 auto; padding: 72px 28px 100px; }
.page-header { text-align: center; margin-bottom: 72px; animation: fadeUp 0.9s ease both; }
.eyebrow { font-family: 'Cinzel', serif; font-size: 10px; letter-spacing: 0.4em; color: var(--gold); text-transform: uppercase; opacity: 0.8; margin-bottom: 20px; }
.page-title { font-family: 'Cinzel', serif; font-size: clamp(36px, 6vw, 60px); font-weight: 600; color: var(--parchment); line-height: 1.1; }
.ornament { display: block; color: var(--gold); font-size: 18px; letter-spacing: 14px; margin: 22px auto; opacity: 0.5; }
.page-subtitle { font-size: clamp(16px, 2.5vw, 19px); font-weight: 300; font-style: italic; color: var(--muted); max-width: 520px; margin: 0 auto; line-height: 1.7; }
.policy-block { margin-bottom: 48px; animation: fadeUp 0.7s ease both; }
.policy-block:nth-child(2) { animation-delay: 0.15s; }
.policy-block:nth-child(3) { animation-delay: 0.2s; }
.policy-block:nth-child(4) { animation-delay: 0.25s; }
.policy-block:nth-child(5) { animation-delay: 0.3s; }
.block-label { font-family: 'Cinzel', serif; font-size: 10px; letter-spacing: 0.35em; text-transform: uppercase; color: var(--gold); opacity: 0.75; margin-bottom: 18px; padding-bottom: 14px; border-bottom: 1px solid var(--border); }
.policy-block p { font-size: clamp(16px, 2.2vw, 19px); font-weight: 300; line-height: 1.85; color: var(--muted); margin-bottom: 16px; }
.policy-block p:last-child { margin-bottom: 0; }
.policy-block strong { font-weight: 400; color: var(--parchment); }
.policy-block a { color: var(--gold); text-decoration: none; border-bottom: 1px solid rgba(201,168,76,0.3); transition: border-color 0.2s ease; }
.policy-block a:hover { border-bottom-color: var(--gold); }
.rule-card { border: 1px solid var(--border); padding: 32px 36px; margin-bottom: 48px; position: relative; animation: fadeUp 0.7s ease both; animation-delay: 0.1s; transition: border-color 0.3s ease; }
.rule-card:hover { border-color: var(--border-hover); }
.rule-card::before { content: '✦'; position: absolute; top: -9px; left: 50%; transform: translateX(-50%); background: var(--ink); padding: 0 12px; color: var(--gold); font-size: 12px; opacity: 0.6; }
.rule-card p { font-size: clamp(16px, 2.2vw, 19px); font-weight: 300; font-style: italic; line-height: 1.85; color: var(--muted); text-align: center; }
.rule-card strong { font-weight: 400; color: var(--parchment); font-style: normal; }
.steps { list-style: none; margin-top: 8px; }
.steps li { display: flex; gap: 18px; align-items: flex-start; padding: 16px 0; border-bottom: 1px solid var(--border); font-size: clamp(16px, 2.2vw, 18px); font-weight: 300; color: var(--muted); line-height: 1.7; }
.steps li:last-child { border-bottom: none; }
.step-num { font-family: 'Cinzel', serif; font-size: 11px; color: var(--gold); opacity: 0.6; padding-top: 4px; flex-shrink: 0; letter-spacing: 0.1em; }
.closing { text-align: center; margin-top: 72px; padding-top: 48px; border-top: 1px solid var(--border); animation: fadeUp 0.7s ease both; animation-delay: 0.35s; }
.closing p { font-size: 18px; font-style: italic; font-weight: 300; color: var(--muted); max-width: 440px; margin: 0 auto 28px; line-height: 1.7; }
.btn-contact { display: inline-block; font-family: 'Cinzel', serif; font-size: 11px; letter-spacing: 0.25em; text-transform: uppercase; color: var(--ink); background: var(--gold); padding: 14px 36px; text-decoration: none; transition: background 0.3s ease; }
.btn-contact:hover { background: var(--gold-light); }
@keyframes fadeUp { from { opacity: 0; transform: translateY(20px); } to { opacity: 1; transform: translateY(0); } }
Cryptic Cult
The Covenant
· ✦ ·
Every piece created for you is made with intention and care. Read on to understand the terms of our agreement.
Every Cryptic Cult piece is created exclusively for you at the time of your order. Because nothing sits on a shelf waiting, we are unable to accept returns or exchanges for change of mind, sizing errors, or buyer's remorse. We ask that you review sizing carefully before placing your order.
What We Do Cover
We stand fully behind the quality of every piece. If your order arrives damaged, defective, or incorrect, we will make it right — no questions, no runaround.
In these cases we will offer you either a replacement of the same item or store credit for the full value of your order. The choice is yours.
How to Report an Issue
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IContact us at info@crypticcult.com within 3 days of delivery. Issues reported after this window cannot be honoured.
-
IIInclude your full name and order number in your message.
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IIIAttach clear photographs or video showing the damage or defect. This allows us to resolve your case as swiftly as possible.
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IVWe will respond within 1–3 business days and arrange your replacement or store credit.
What Is Not Covered
The following fall outside our policy and cannot be resolved with a replacement or credit:
— Incorrect size selected at checkout
— Change of mind after purchase
— Damage caused by improper care or washing
— Delays caused by shipping carriers or customs
— Orders where an incorrect address was provided
We encourage you to review your order details — size, address, and item — carefully before completing your purchase. Once placed, orders cannot be modified or cancelled.
Store Credit
Store credit is issued to the email address associated with your order and never expires. It may be used on any item across the Cryptic Cult collection.
A question about your order? The shadows are listening.
Contact Us